Universell is a unified data engine that runs your business - bringing together back-office operations, employee collaboration, management, leads and deal management, telephony, CRM, inventory, marketing, sales, payments, POS, and e-commerce - powered by AI to take your business to the next level.

Universell empowers all businesses, big or small to streamline operations and boost sales. Whether you run a retail store, online shop, or service business, Universell scales to your needs. From boutiques and consultants to apparel chains and service providers such as salons, we help you manage everything in one place.

Get started in seconds! Click here to request your credentials and start exploring Universell’s features.
Prefer a quick demo? Access the Universell Free Demo account to test it firsthand.
Need a personalised touch? Contact our customer support team for a demo or to discuss how Universell can help your business achieve its goals.

The Universell Demo Account provides complimentary access to our full suite of features, showcasing preloaded data from a sample store to illustrate the functionality and benefits of our platform. It includes access to tutorials for certain modules, while it also allows you to add your own data to explore our features firsthand. Unlike the live account, which involves real transactions and data from your business, the demo account offers a risk-free environment to experience Universell’s capabilities without financial commitments.

Universell stands out as a comprehensive SaaS platform, offering a unique suite of over 45 tools specifically designed to support the growth and management of small and medium-sized businesses. Unlike most business software that offers solutions for isolated aspects of business operations, Universell provides an integrated end-to-end solution. It covers customer management, marketing, support, inventory, and employee management.
More than just facilitating operations, it delivers actionable insights that can 2X your sales and significantly cut operating costs, making it a singular solution for businesses aiming for growth and efficiency.

We offer dedicated support through our in-platform ticketing system, voice and video calls, and a comprehensive tutorial library to ensure you can always get the help you need.

Is Universell suitable for brick-and-mortar, online, or both types of retail stores?

Universell is versatile and suitable for both brick-and-mortar and online retail stores, providing tools and integrations that cater to both business models.

At Universell, we are on a mission to help small businesses become more efficient – by improving sales and reducing cost. We do this by enhancing the quality of interactions with your customers, by reducing the number of man-hours you spend running your business, and finally, by providing unmatched intelligence about your business, giving you a competitive edge.

Yes, Universell is built to seamlessly integrate with many existing systems and applications, including QuickBooks for accounting and various shipping providers for order management.

Absolutely. Universell provides tools for creating fast and beautiful online stores and landing pages, as well as features for managing online orders, shipping, and customer engagement.

Our inventory module allows you to add products, track orders, set inventory alerts, and perform inventory counts, among other functions, to ensure you maintain optimal stock levels.

Universell’s marketing module includes CRM tools, email and SMS campaign management, loyalty programs, gift card offerings, and analytics to help you understand and engage your customer base effectively.

With Universell, you can create one-time or recurring invoices, utilize a virtual terminal to accept payments on any device, and keep track of all your financial transactions in one place.

Our analytics module offers comprehensive insights into CRM, marketing effectiveness, and inventory levels to help you make informed decisions to grow sales and profitability.

Universell allows you to keep comprehensive employee records, track hours, and generate payroll reports efficiently. It facilitates meeting scheduling, team interactions, secure storage for files and documents and it allows you to.create and manage training programs.