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The "Done For You" (DFY) package offers a fully managed service to help merchants utilize the Universell platform efficiently. The Done For You package ensures merchants can leverage the full power of Universell without spending time on setup. From CRM to marketing automation, rewards, and analytics, this package provides an all-in-one solution to streamline operations, increase efficiency, and boost customer engagement.
Universell Onboarding Package "Done For You" (DFY)
| Feature | Description |
|---|---|
| Customized Company Onboarding | Tailored onboarding session for merchants to understand and use the |
| CRM Setup | Customer Upload: Import customer data into the CRM. Automate reminders for customer follow-ups and engagement. |
| Inventory Upload | Upload and organize the product or service inventory. |
| Automation Configuration | Configure and schedule 1 email campaign flow. |
| Template Setup | Design and implement:
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| Rewards & Loyalty Implementation | Set up one rewards program for customers tailored to the business’s needs. |
| Employee Management | Employee Upload: Add staff members with permissions and roles. |
| E-commerce Website | Guidance on setting up the E-commerce website (Fast Shop) and showing how it |
| Analytics & Reporting | Configure the analytics dashboard to track business performance. |
| Custom Email Settings | Configure personalized email settings, including sender details, SMTP |
| Dedicated Support & Maintenance | Ongoing support and maintenance to ensure optimal platform performance |
Tailored onboarding for your specific operations.
Efficiently import and organize customer data.
Accurate and streamlined product/service tracking.
Set up and customize email/SMS workflows.
Professional template for communication and marketing.
Keep customers coming back with engaging incentives.
Manage teams effectively with roles and schedules.
Guidance for building and connecting your online store.
Gain insights to grow your business strategically.
Receive 30 days of expert assistance and troubleshooting.
Eliminates the hassle of manual setup, so you can focus on your business.
A personalized approach ensures that the platform aligns with your unique goals.
From CRM to analytics, all tools are configured for optimal performance.
Dedicated support ensures a smooth onboarding process and peace of mind.
The Monthly Support Plan is ideal for businesses seeking professional assistance to consistently engage with customers, maintain a strong brand presence, and optimize their Universell Platform for ongoing success.
| Feature | Description | Benefits | Frequency |
|---|---|---|---|
| Social Media Management | Creation and posting of 2 custom-branded posts per week, including graphics and promotional content. |
Builds consistent branding and increases customer engagement on social platforms. |
Weekly |
| Biweekly Email Campaigns | Design and send 2 email campaigns per month with updates, promotions, and news. |
Keeps customers informed, promotes offers, and drives engagement with your business. |
Biweekly |
| Loyalty Program Maintenance | Monthly setup and optimization of loyalty notifications and engagement strategies. |
Boosts customer retention through tailored loyalty programs and special offers. |
Monthly |
| Analytics Reporting | Provide detailed monthly reports on campaign performance, customer engagement, and actionable insights. |
Helps identify trends and improve future marketing efforts for better results. |
Monthly |
| Ongoing Support & Updates | Includes troubleshooting, system updates, and expert guidance to optimize your Universell Platform. |
Ensures your platform runs smoothly and stays updated with the latest features. |
Ongoing |
2 branded posts per week to keep your audience engaged.
Biweekly campaigns tailored to your customers’ needs and preferences.
Monthly updates to ensure your loyalty strategy is aligned with your business goals.
Receive reports with actionable insights to continually refine your approach.
Troubleshooting and guidance to maintain and enhance your platform’s performance.
Regular social media updates and email campaigns keep your customers informed and connected.
Focus on your business while we handle the technical and creative aspects.
Enhance loyalty through personalized rewards programs and engagement strategies.
Make informed decisions with detailed analytics and performance insights.
Consistent branding and engagement through managed social media.
Consistent branding and engagement thEnhanced customer retention with loyalty and rewards programs.
The Monthly PR Package is designed for businesses looking to maintain a consistent presence in the media, ensuring regular coverage and communication with their target audience.
Please complete the form with your details to begin. This will allow us to better understand your needs and ensure we provide the best service for you.
| Feature | Description | Benefits | Frequency |
|---|---|---|---|
| Press Release Writing | Crafting a high-quality, professional corporate press release. | Communicates your latest news, events, or achievements to the public and media. | Monthly |
| Press Release Distribution | Distributing the press release to a wide network of media outlets. | Increases your visibility and reach, ensuring your news gets picked up by relevant journalists and platforms. | Monthly |
| Media Monitoring | Tracking coverage and mentions of your press release across various media channels. | Provides insights into the impact and reach of your press release, helping to refine future communications strategies. | Monthly |
| Analytics Reporting | Detailed monthly reports on press release performance, including coverage, engagement, and key metrics. | Helps measure the effectiveness of your PR efforts and informs future strategies. | Monthly |
| Ongoing Support & Updates | Includes expert guidance on optimizing your press releases and advice on media relations. | Ensures your PR efforts are aligned with your business goals and adapted to the latest media trends. | Ongoing (as needed) |
One professionally written press release per month to keep your audience informed.
Monthly distribution of your press release.
Tracking and analysis of media coverage and mentions.
Receive detailed reports with actionable insights to refine your PR strategy
Perfect for businesses looking to create professional and engaging email and social media content.
Client Intake Form
| Feature | Description | Frequency | Benefits |
|---|---|---|---|
| Custom Email Templates | Includes 2 newsletters, 2 promotional emails, and 1 invoice template |
Monthly |
Save time with ready-to-use, professional email templates. |
| HTML Design - Landing Page | Fully tailored, mobile-friendly landing page designs to reflect your |
One-time |
Create a strong online presence with a custom landing page. |
| Social Media Integration | Create lead capture posts for Facebook, Instagram, and LinkedIn, fully |
Monthly |
Enhance customer engagement on social media platforms. |
| Fast Shop Integration | Assistance in creating an e-commerce website , integrated with CRM and |
One-time |
Seamlessly integrate e-commerce with marketing efforts. |
| CTA Button Design | Design clear and compelling call-to-action buttons for all email and social |
Monthly |
Increase conversions with optimized CTA buttons. |
Pre-designed, branded templates that can be used right away to boost your marketing efforts.
Professional design ensures your content resonates with your audience, increasing engagement and conversions.
All templates and designs are aligned with your branding, creating a cohesive and professional look across all platforms.
Integration with the Fast Shop and optimized CTAs ensures that your customers are just a click away from making a purchase.
| Feature | Universell Onboarding Package (DFY) | Universell SMM Package | Universell Design Package | Universell PR Package |
|---|---|---|---|---|
| Account Setup & Integration |
 (Seamless integration with existing systems) |
 |
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| Platform Training |
(Personalized training) |
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| Customization & Configuration |
(Tailored setup based on business needs) |
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| Dedicated Support |
(Onboarding specialist for the first 30 days) |
(Ongoing Support for social media and marketing) |
(Ongoing support for design and template needs) |
(Ongoing support for PR needs) |
| Social Media Management |
|
(Custom posts, 2 per week) |
(2 Social media post templates) |
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| Biweekly Email Campaigns |
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(2 email campaigns per month) |
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| Loyalty Program Maintenance |
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(Monthly setup for customer engagement) |
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| Analytics & Reporting |
(Progress tracking & performance tracking for setup) |
(Detailed campaign performance reports) |
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(Monthly performance reports) |
| Custom Email Templates |
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(2 newsletters, 2 promotional emails, 1 invoice) |
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| HTML Design - Landing Page |
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(Fully tailored landing page design) |
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| Fast Shop Integration |
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(Assistance in creating an e-commerce website) |
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| CTA Button Design |
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(Design of clear CTA buttons for templates) |
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| Press Release Writing |
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(1 corporate press release per month) |
| Press Release Distribution |
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(Distribution to a wide network of media outlets.) |
